Satair Pte Ltd

Account Director

The Account Director will develop and service accounts to ensure profitable growth for the business. The main responsibilities involved will be the following:

Identifying and Realizing Sales Opportunities

  • Ensure identification of business potential for new services and products.
  • Manage opportunities from inception to final award or closure.
  • Following up on client contracts, plans and budgets in respective sales area.
  • Assess risk and estimate financial implication related to customer contract, including validation with Finance and addressing corresponding risk for Satair Group to the impacted stakeholders.
  • Ensure proper allocation of financial risk into the Aircraft sales bilan or into the Airbus services contract business case.
  • Initiating sales  campaigns in cooperation with Product Managers, Marketing department and  Inside Sales Teams.

Account Management

  • Fortifying  strategic business relationships with customers and assuring a high level of customer satisfaction via customer visits and regular communication with customers.
  • Coordinate within Satair Group all material and logistics related topics linked to Airbus aircraft or services sales.
  • Describe Satair Group’s contribution or obligations in the frame of the customer contract.
  • Ensure understanding within Satair Group on contractual obligation in the frame of aircraft or Airbus services sales.
  • Ensure support obligations fulfillment in accordance with aircraft purchase agreements, such as Entry-Into-Service support, customer familiarization on material management subjects, supplier support operations, material allocation and spares availability.


Market Surveillance & Analysis / Sales Administration

  • Contribute to  the formulation of effective marketing strategies to enhance the profitability of Satair by giving invaluable information on customers'  trends and requirements.
  • Support function to collect customer feedback / complaints and address it to the appropriate function for resolution and follow-up on the progress.
  • Monitoring and reporting condition, in the market place of importance, to Satair's competitive ability, including competitor behaviour and activities.
  • Participating and contributing to the production of relevant monthly and quarterly reports and forecast figures to Satair sales area.


Professional Requirements

  • University degree in Aeronautics/Aeronautical Engineering
  • At least 5 years in airline, MRO, aircraft manufacturer or supplier environment / or relevant account management and sales experience, with strong relationship building skills.
  • Proficient in written and spoken English.
  • Strong problem solving ability and stress resistance
  • Good understanding of airline Material processes, aircraft structure and system
  • Being an effective team player is vital for this position coupled with an ability to communicate effectively in English at all levels and across different cultures.
  • Ability to work with various internal stakeholders, perseverance and a keen willingness to learn are critical success factors for this role.

Overseas travelling will be required for this position.

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Satair Group: Excellence Connected

With more than USD 1.4 bn in revenue, Satair Group is a 100% wholly-owned subsidiary of Airbus SAS and a world leader in sales and distribution of spare parts for aircraft maintenance. We integrate the entire aerospace value chain connecting both ends of the aerospace aftermarket.

Every day our 1,100 employees at 10 offices and locations around the world work hard to build and sustain supplier relationships and to support airlines and MROs in optimizing their spare parts management, maximizing their distribution networks and realizing their business potential. We are devoted to creating innovative and reliable solutions for our business partners, continuously lifting industry standards. What we do is so much more than distribution, support and service. We deliver excellence. We connect people and business partners all over the world.

You will get a challenging job in an innovative, growing, global company with a world-class service ambition. Our culture is non-bureaucratic, with a hands-on professional approach and always focused on how Satair Group can help our customers and suppliers become more competitive in the long term.

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